Privacy Policy

Last updated: 2026-01-03

RiserRecliner.co.uk (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you use our website or contact us.

Business details:
RiserRecliner.co.uk
Email: [email protected]
Location: Bookham, Surrey, United Kingdom

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following data:

a) Personal Information

Name
Email address
Phone number
Billing and delivery address
Order details and purchase history

b) Technical Information

IP address
Browser type and version
Device information
Pages visited and time spent on the website

c) Marketing & Tracking Data

Facebook / Meta Pixel data
Google Analytics data
Google reCAPTCHA verification data

2. How We Use Your Information

We use your information to:

Process and fulfil orders
Respond to enquiries and customer support requests
Improve our website and services
Prevent fraud and ensure website security
Send order confirmations and service-related emails
Measure marketing performance and website usage

We do not sell your personal data.

3. Legal Basis for Processing

We process your data under one or more of the following:

Performance of a contract
Legal obligation
Legitimate business interests
Your consent (for cookies and marketing tools)

4. Cookies & Tracking Technologies

We use cookies and similar technologies, including:

Meta (Facebook) Pixel
Google Analytics
Google reCAPTCHA

These tools help us understand website usage, improve performance, and protect against spam and abuse. For full details, please see our Cookie Policy.

5. Data Sharing

We may share data with trusted third parties such as:

Payment providers
Delivery partners
Website hosting and IT providers
Analytics and marketing platforms

All third parties are required to handle your data securely and lawfully.

6. Data Storage & Security

Your data is stored securely using appropriate technical and organisational measures. We retain personal data only as long as necessary for legal, accounting, or operational purposes.