Last updated: 2026-01-03
RiserRecliner.co.uk (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you use our website or contact us.
Business details:
RiserRecliner.co.uk
Email: [email protected]
Location: Bookham, Surrey, United Kingdom
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect and process the following data:
a) Personal Information
- Name
- Email address
- Phone number
- Billing and delivery address
- Order details and purchase history
b) Technical Information
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the website
c) Marketing & Tracking Data
- Facebook / Meta Pixel data
- Google Analytics data
- Google reCAPTCHA verification data
2. How We Use Your Information
We use your information to:
- Process and fulfil orders
- Respond to enquiries and customer support requests
- Improve our website and services
- Prevent fraud and ensure website security
- Send order confirmations and service-related emails
- Measure marketing performance and website usage
We do not sell your personal data.
3. Legal Basis for Processing
We process your data under one or more of the following:
- Performance of a contract
- Legal obligation
- Legitimate business interests
- Your consent (for cookies and marketing tools)
4. Cookies & Tracking Technologies
We use cookies and similar technologies, including:
- Meta (Facebook) Pixel
- Google Analytics
- Google reCAPTCHA
These tools help us understand website usage, improve performance, and protect against spam and abuse. For full details, please see our Cookie Policy.
5. Data Sharing
We may share data with trusted third parties such as:
- Payment providers
- Delivery partners
- Website hosting and IT providers
- Analytics and marketing platforms
All third parties are required to handle your data securely and lawfully.
6. Data Storage & Security
Your data is stored securely using appropriate technical and organisational measures. We retain personal data only as long as necessary for legal, accounting, or operational purposes.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Withdraw consent at any time
- Lodge a complaint with the ICO (Information Commissioner’s Office)
8. Contact Us
If you have any questions about this policy or your data: